Privacy Policy

This Privacy Policy explains how JB Heating & Air Conditioning collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our air conditioning, heat pump, and maintenance services.

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws in the United Kingdom.

Who We Are

In this Privacy Policy, references to “JB Heating & Air Conditioning”, “we”, “us”, or “our” mean JB Heating & Air Conditioning, the provider of the website and services described on this site.

Our website is: https://airconditioninghounslow.co.uk/

Information We Collect

We may collect and process the following types of personal information:

• Your name, phone number, and email address when you contact us.

• Your address or property details relevant to providing a quote or service.

• Details about your enquiry or requested service.

• Technical data such as IP address, browser type, and website usage.

How We Collect Your Information

We collect information when:

• You submit a contact form.

• You call, email, or message us.

• You request a quote or service.

• You browse our website.

How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes.

• Deliver and manage air conditioning and heat pump services.

• Communicate regarding bookings and updates.

• Improve our website and services.

• Comply with legal obligations.

Legal Basis for Processing

We process data based on:

• Contractual necessity.

• Legal obligations.

• Legitimate business interests.

• Consent where required.

Cookies

We use cookies to improve functionality and analyse website usage. You can disable cookies in your browser settings, though some features may not work correctly.

Sharing Your Information

We do not sell your data. We may share it with trusted service providers or where legally required.

Data Retention

We retain personal data only as long as necessary for business and legal purposes.

Data Security

We implement appropriate security measures, though no system is completely secure.

Your Rights

You may have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Restrict or object to processing

Third-Party Links

We are not responsible for third-party websites linked from our site.

Changes to This Policy

We may update this policy. Changes will appear on this page.

Contact Us

For any privacy-related questions, contact us:

• Phone: 07849 314080

• Email: info@plumberhounslow.co.uk