Terms and Conditions

These Terms and Conditions govern your use of the JB Heating & Air Conditioning website and any enquiries, quotations, bookings, and services provided by us. By using this website or contacting us for services, you agree to these Terms and Conditions.

About Us

In these Terms and Conditions, “JB Heating & Air Conditioning”, “we”, “us”, and “our” refer to the business operating this website and providing the air conditioning, heat pump, heating, and maintenance services described on it.

“You” and “your” refer to any person who visits this website, contacts us, requests a quotation, or uses our services.

Use of This Website

You may use this website only for lawful purposes. You must not use this site in any way that may damage the website, interfere with its normal operation, or infringe the rights of others.

We aim to ensure that the information on this website is accurate and up to date, but we do not guarantee that all content will always be complete, accurate, or current.

Services and Quotations

Any information on this website is provided for general guidance only and does not constitute a binding offer.

Any quotation we provide is subject to confirmation following discussion of your requirements and, where necessary, inspection of the property, system, or issue to be worked on.

Unless otherwise stated in writing, quotations:

• are based on the information available at the time they are given;

• may be subject to change if additional work, parts, or time are required;

• do not include work outside the agreed scope.

Bookings and Appointments

Where an appointment is arranged, you agree to provide safe and reasonable access to the property and the relevant air conditioning, heat pump, heating, or ventilation systems.

If you need to cancel or rearrange an appointment, we ask that you give as much notice as possible.

We reserve the right to reschedule appointments where necessary due to emergency call-outs, staff availability, supply issues, weather, or circumstances beyond our reasonable control.

Payments

Payment terms will be confirmed when a quotation or booking is accepted. Unless otherwise agreed in writing, payment is due within the time stated on the invoice.

We reserve the right to charge for late payment where permitted by law.

Customer Responsibilities

You are responsible for:

• providing accurate information about the issue, property, and any existing systems;

• ensuring we have safe access to the work area;

• notifying us of any known faults, hazards, or relevant site conditions;

• making sure any necessary permissions or approvals are in place.

Materials and Parts

Where materials, parts, or replacement products are required, we will use suitable products appropriate to the agreed job. Availability of certain parts or products may vary.

If a specified product becomes unavailable, we may offer a reasonable alternative of similar quality and function.

Liability

We will carry out our services with reasonable care and skill.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential loss, including loss of income, loss of profits, loss of business, or loss of opportunity.

Nothing in these Terms and Conditions excludes or limits liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• any matter that cannot legally be excluded or limited under applicable law.

Website Content and Intellectual Property

All content on this website, including text, layout, branding, images, graphics, and logos, is owned by or licensed to JB Heating & Air Conditioning unless otherwise stated.

You may not copy, reproduce, republish, distribute, or use any content from this website without our prior written permission, except for personal and non-commercial use.

Third-Party Links

This website may include links to third-party websites for convenience or additional information. We do not control those websites and are not responsible for their content, availability, or privacy practices.

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page and will take effect from the date of publication.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the courts of England and Wales, unless otherwise required by applicable law.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us using the details below:

• Phone: 07849 314080

• Email: info@plumberhounslow.co.uk